When your email account is first setup, a username and password will be sent to your personal email. You should open the link enclosed in the email message to access your email account for the first time. If you have forgotten your password, you should contact us immediately and we will reset it for you. In the near future, our clients will be able to perform this task on their own.
1. Enter Login Information
To log in for the first time, enter your username and password in the login screen.
2. Setup Your Sender Information
Once you have logged in, you will be prompted to enter the information, which you wish your email recipients to see. It is recommended that you enter your name and organization. This will tell the recipient who you are and will reduce the chances of your message being flagged as SPAM.
3. Change Your Password
After you have entered your identity information, you should proceed to change your email password. This can be done by clicking on the gear icon (in the upper-righthand corner) and choosing "Password." You will need to enter your new password on this screen and click "Save."
4. Using RoundCube Webmail
Our email application has plenty of features that are user friendly and easy to find. We have enclosed a link below that walks you through the basic steps of using the webmail application.
Click here to view the user manual for RoundCube.